BASIC INFORMATION ABOUT OUR PRIVACY POLICY

Following the principles of legality, loyalty and transparency, we make this Privacy Policy available to you.

Who is responsible for the processing of your data? 

AIMARA MUÑOZ ARRANZ

CIF: 70251533B

REGISTERED OFFICE: C / HERMOSILLA, Nº48 -1ºD - 28001 MADRID

Email: info@mukadacc.com

Phone: 685374117

What data is collected? 

Personal data is collected through the forms that appear on the web.

Name and surname

DNI 

Telephone 

Email 

Postal address 

For what purpose do we process your personal data? 

At Mukadacc we treat the information you provide us with in order to manage the contractual relationship that binds us, manage the sending of the information you request, provide interested parties with offers of our services and / or products of interest and / or manage your candidacy.

Manage the sales service of our products, including home delivery. 

Attend and respond in a personalized way to changes and returns of products.

Attend, answer and manage doubts and queries about our products and services. 

Improve the browsing experience on our website and contact with our company. 

Send commercial communications such as offers, discounts, newsletter and others. 

How long will we keep your personal data? 

Your data will be kept for the minimum time necessary for the correct provision of the service offered as well as to meet the responsibilities that may arise from it and from any other legal requirement. 

What is the legitimacy for the processing of your data? 

The legal basis for the processing of your personal data may be the execution of a potential and / or signed contractual relationship, the legitimate interest, the legal authorization and / or the consent of the interested party. The data that we request are adequate, pertinent and strictly necessary and in no case are you obliged to provide them to us, but your failure to communicate may affect the purpose of the service or the impossibility of providing it. 

To which recipients will your data be communicated? 

MUKA-DACC will not communicate your data to any third party, unless expressly informed of it.  

Computer services: in charge of technical security measures, has access to servers, data file computer programs, etc. for the maintenance of computer equipment. The IT services only have access to the data without being authorized to process it for any other purpose. 

Transport and courierto: in charge of collecting the product and delivering it to the interested party. The data object of the treatment are the name, address and telephone number of the interested party, essential to provide the messaging service. 

What are your rights when you provide us with your data? 

The data protection rights held by the interested parties are: 

  • Right to request access to personal data relating to the interested party 
  • Right of rectification or deletion 
  • Right of objection 
  • Right to request the limitation of your treatment  
  • Right to data portability 

The holders of the personal data obtained may exercise their rights to protect personal data by sending a communication to the email provided for this purpose, info@mukadacc.com, including in both cases a photocopy of their ID or other equivalent identification document and email electronic. 

Models, forms and more information available on your rights on the website of the national control authority, Spanish Agency for Data Protection, hereinafter, AEPD, www.agpd.es  

Can I withdraw consent? 

You have the possibility and the right to withdraw consent for any specific purpose granted at the time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

Where can I complain if I consider that my data is not being processed correctly? 

If any interested party considers that their data is not treated correctly by MUKA-DACC, they can direct their claims to the email info@mukadacc.com or to the corresponding data protection authority, the AEPD being the one indicated in the national territory, www.agpd.es  

Security and updating of your personal data 

In order to safeguard the security of your personal data, we inform you that MUKA-DACC has adopted all the necessary technical and organizational measures to guarantee the security of the personal data supplied. All this to avoid its alteration, loss, and / or unauthorized treatment or access, as required by the regulations, although absolute security does not exist.  

It is important that, in order for us to keep your personal data up to date, you inform us whenever there is a change in it.  

Confidentiality 

MUKA-DACC informs you that your data will be treated with the utmost care and confidentiality by all personnel involved in any of the treatment phases. We will not transfer or communicate your data to any third party, except in the cases provided by law, or unless the interested party has expressly authorized us..